What we assess
Urgent problems, assessed without delay.
The clinic focuses on acute adult problems that need a decision today. Each page explains what we look for, what the visit includes, and the warning signs that need a hospital instead.
Fever & infection
Same-day assessment for fever, throat infections, urinary symptoms and suspected seasonal illness.
- Fever above 38°C, chills or body ache
- Sore throat, cough or ear pain
- Burning or frequent urination
Breathing difficulty
Urgent assessment for breathlessness, wheezing, asthma flare-ups and suspected chest infection.
- Shortness of breath on exertion or at rest
- Wheezing, chest tightness or a persistent cough
- Asthma or COPD symptoms that are getting worse
Chest pain & palpitations
Prompt assessment of chest pain, a racing heartbeat and blood-pressure concerns.
- Pressure, tightness or heaviness in the chest
- Pain spreading to the arm, jaw, neck or back
- Palpitations or a racing, irregular heartbeat
Dehydration & IV fluids
Assessment and supervised rehydration for vomiting, diarrhoea, heat exposure and weakness.
- Persistent vomiting or diarrhoea
- Dry mouth, reduced urine output or dark urine
- Weakness, dizziness on standing or a racing pulse
Minor injuries & wounds
Wound cleaning, dressing, sprains, minor burns and tetanus advice after an injury.
- Cuts, grazes and puncture wounds
- Sprains, strains and minor sports injuries
- Small burns or scalds
Acute abdominal pain
Assessment of sudden stomach pain, gastritis, food poisoning and suspected appendicitis.
- Sudden or severe stomach pain
- Pain with vomiting, fever or diarrhoea
- Burning pain, bloating or indigestion
Allergic reactions
Assessment of hives, drug reactions and seasonal allergies, with urgent escalation for severe reactions.
- Raised, itchy rash or hives
- Swelling of the lips, eyes or face
- Sneezing, runny nose or itchy eyes
Poisoning & overdose
Urgent first assessment after accidental ingestion, medicine overdose or toxic exposure.
- Accidental ingestion of a medicine, cleaner or chemical
- Intentional overdose or mixing of medicines
- Skin or eye contact with a toxic substance
Not sure which service fits?
Call the clinic and describe what changed. The team will guide you to the right place, even if it is not the clinic.
Choosing the right door
Clinic, hospital, or ambulance?
Getting to the right place early is part of the treatment. Use this as a guide, not a diagnosis.
Urgent, but stable
A problem that needs a same-day decision and can be assessed safely outside a hospital.
- Fever or throat infection
- Vomiting and dehydration
- A wound that needs dressing
- A rash or allergic reaction
Needs hospital equipment
A problem that may need imaging, continuous monitoring, surgery or specialist admission.
- Chest pain or a suspected heart attack
- Severe breathlessness
- Sudden weakness or slurred speech
- Severe abdominal pain or a fracture
Life-threatening
Do not drive. Call an ambulance so treatment can begin on the way to hospital.
- Unconscious or not breathing normally
- A seizure that is not stopping
- Heavy bleeding
- Severe allergic reaction
If you are unsure, call the clinic on 090799 67324. Describe the symptoms and how quickly they changed. The team will guide you to the right place.
Start here
Not sure whether to come in? Start with a call.
Describe what changed and how quickly. The clinic will tell you whether to come in now, wait for the next window, or go straight to a hospital.
Your details go only to the clinic